What help and support will I get while training?
Throughout your training you will receive support from both the course co-ordinator and trainers and assessors. You will be supported in your learning in the following ways:
- Answering queries about assignment questions by phone, email or face to face;
- Explaining assessment processes;
- Arranging telephone coaching with a trainer;
- Sending email announcements about courses;
- Making appropriate arrangements for students with disabilities;
- Organising assignments to be assessed in a timely manner; and
- Advising students of their results and any further required study or assessment.