Throughout your training you will receive support from both the course co-ordinator and trainers and assessors.

You will be supported in your learning in the following ways:

Answering queries about assignment questions by phone, email or face to face;
Explaining assessment processes;
Arranging telephone coaching with a trainer;
Sending email announcements about courses;
Making appropriate arrangements for students with disabilities;
Organising assignments to be assessed in a timely manner; and
Advising students of their results and any further required study or assessment.