What help and support will I get while training?

Throughout your training you will receive support from both the course co-ordinator and trainers and assessors. You will be supported in your learning in the following ways:

• Answering queries about assignment questions by phone, email or face to face;
• Explaining assessment processes;
• Arranging telephone coaching with a trainer;
• Sending email announcements about courses;
• Making appropriate arrangements for students with disabilities;
• Organising assignments to be assessed in a timely manner; and
• Advising students of their results and any further required study or assessment.