CPP50307 Diploma of Property Services (Agency Management)


Course overview

We are getting ready to deliver the new diploma qualification CPP51119 Diploma of Property (Agency Management) which consists of 12 units which are all management level units ensuring that completion of this qualification fully prepares students to manage an agency.

Before starting the Diploma units you will have an extensive informal conversation with one our experienced staff to outline the course content, structure and fees and refunds policy. You can either attend an interview (recommended for local students) or have a telephone conversation if you live in a regional area.

If you are already a registered real estate professional and you want to start your own agency or operate an agency or agency department, then this is the course for you. Note that you will need to have at least two year's consecutive and current experience when you apply to the Department of Mines, Industry Regulation and Safety for your licence.

If you simply want to increase your knowledge, standards and skills then this will set you above others so you can market yourself as better educated and REIWA trained. 

In order to complete the course, you will need a computer and Internet service to get access to the course resources and assessments which are available on the REIWA student e-learning portal.  

Computer and Internet requirements: 

PC users
Operating system: Windows 7 or later
Browser: Chrome
Word: Word 2007 or later
PDF reader: Adobe Acrobat Reader DC

Mac users
Operating system: Mac OS 10.8 or later
Browser: Chrome
Word: Word 2008 or later
PDF reader: Adobe Acrobat Reader DC

For those who want to get going with a course of study right now, we are able to offer you enrolment in the six units from the previous training package (CPP50307 Diploma of Property Services (Agency Management) which are also included in the new qualification:

  • CPPDSM5012A Develop a strategic business plan in the real estate industry
  • CPPDSM5032A Market the agency
  • BSBMGT502 Mange people performance
  • BSBMGT517 Manage operational plan
  • BSBADM502 Manage meetings
  • BSBWOR501 Manage personal work priorities and professional development.
You will be able to complete these six units as an online student but with regular contact with our team of trainers as you progress through each unit. 

To register for this course you must:
  • be over the age of 18
  • be computer literate
  • have a high standard of numeracy to work with financial plans, budgets and costing
  • have a high standard of verbal and written English (you will have to understand and complete legal contracts and other documentation).

You will have six calendar months from the date of enrolment to complete these six units of competency.

Student resources include:
  • Student workbooks 
  • eLearning modules 
  • Case Scenarios 
  • Industry forms and templates 
  • Links to suitable websites for reference
If you have previously completed units that are included in this course, or have experience in the industry, you may be eligible for credit transfer or recognition of prior learning (RPL). To find out more visit our FAQs.

"I thought I already knew enough about real estate for a licensee and could finish learning on the job. I have been genuinely surprised by how much I have deeply learnt doing the diploma course through REIWA Training. Knowing the level of training and classroom support that is provided, I would prefer hiring staff that have completed training with REIWA Training". - Mark Murrary, Stocker Preston

"I just wanted to express my thanks to you, and the rest of the training team at REIWA for your ongoing support during my Diploma course. At every step along the way, I felt that I could just email or pick up the phone, and any one of the wonderful trainers would be there to talk me through a question which was causing me a problem. There were times when I struggled to get my study "Mojo" and felt like I was facing a brick wall, but one call to Jason, Rob or Aaron would help to "clear the fog" and they would never make me feel like I was asking something too trivial. I'm really looking forward to the future, and being a proud REIWA member with my own business." - Joanna Dale

Enrolment information

REIWA Training offers discounts for employees of REIWA members. Both member and non-members fees are paid via one deposit payment followed by monthly direct debit instalments. You may opt to complete individual units or to undertake assessment only against some or all of the units of competency.

Schedule of fees and charges

Throughout your training you will get help and support from the Diploma course co-ordinator and our trainers and assessors. You will be given access to an online student resource portal that has resources to help you in your research and study.

You can contact the Diploma course co-ordinator, Jacqui Byala, on 9380 8206 or jacqui.byala@reiwa.com.au Monday to Friday 8.30am - 4.30pm.  

What help and support will I get while training?

If you withdraw from a course prior to commencement you may be eligible for a partial refund. Please read the refund information before enrolling in this course.


Assessment of your competency consists of a series of activities through which you can demonstrate that you have understood and are able to apply your knowledge and skills to real estate transactions. You will answer questions, deal with real life case studies, and demonstrate your ability to complete legal documentation that relates to real estate transactions.

Whether you are training in a classroom or by distance learning, you will have up to two years to complete your studies and submit your assessment activities.  

If after submitting your assessment you have not shown enough understanding or skill in particular areas, you will be provided with feedback to support your developing knowledge to a higher level and then asked to resubmit that part of the assessment.  

How does assessment work?

When you have successfully completed all the units of study, you will be awarded the qualification CPP50307 Diploma of Property Services (Agency Management), together with a Record of Results which has details of all the unit titles and numbers.

If you do not complete all of the units, you will be awarded a Statement of Attainment towards the Diploma qualification, which contains a list of the units that are awarded.

What is a Qualification testamur?