What help and support will I get while training?
Throughout your training you will receive support from both the course co-ordinator and trainers and assessors. You will be supported in your learning in the following ways:
- answering queries about assignment questions by phone, email or face to face
- explaining assessment processes
- arranging telephone coaching with a trainer
- sending email announcements about courses
- making appropriate arrangements for students with disabilities
- organising assignments to be assessed in a timely manner
- advising students of their results and any further required study or assessment.